DELIVERY TIMES

Delivery time can depend on the amount of packs being ordered, but is generally:

1-3 packs ordered*: 3-5 days (excluding weekends and bank holidays)

4 packs or more: between 7-14 days (excluding weekends and bank holidays)

Please contact us to discuss if your requirements differ to this.

DELIVERY OFFLOADING

Courier Deliveries:

When delivering via courier they will use a tail lift to lower the goods to ground level and then maneuver the pallets using a pallet trolley. This delivery is classed as a 'kerb side' delivery and as such means we are only obliged to deliver to the closest kerb to your site. This is also dependant on the ground being hard and even, the pallet truck cannot operate over grass or loose/compact gravel.

Articulate Lorry Deliveries:

Dependent on the size of your order, we may deliver using either an articulated lorry with mounted crane to lift the packs off the vehicle or a moffet (forklift truck). Our crane deliveries cannot crane over any fences/walls/hedges, regardless of height. The moffet vehilce requires an gap of no less than 2.9m access to the driveway.

If you have any queries concerning delivery or access of your site please contact us.

*some single packs are too heavy to go by courier and therefore may have to be delivered by larger vehicles such as articulate lorries mentioned above.