Buying Online

Whether this is your first time buying paving online or your 100th we want to make your shopping experience as easy as possible. Below, we've provided some useful information about buying from us.

1. Finding your product

We've organised our online paving catalogue into Garden landscaping and Driveway products, and then sub categories of product type so that you can browse or go straight to what you're looking for. You can also use our site search to find specific types of paving slabs, stones or landscaping products, with the ability to organise your search matches in price order.
We've got a wide range of products available online but we are constantly receiving new products, so if you can't find what you're looking for please call our Customer Services team on 0345 60 42 084, and we will check what we are scheduled to receive.

2. Delivery

When you checkout your order, you'll be asked to select where you want your product to be delivered to. Based on how much you've ordered, we'll then calculate a delivery price for you which will be included in your order total. If you're ordering a lot of products, we can offer you a discounted delivery deal. We'll tell you when your order reaches a level that this applies in the checkout and when we call you to arrange delivery, we will tell you how you can take advantage of this.
Delivery Service Terms

  • We will endeavour to deliver your order within 7 working days.
  • You will be contacted by email or phone within one working day of placing your order on clearancepaving.co.uk to suggest a delivery date. If the date provided is unsuitable, please contact us as soon as possible with a suggested alternative.
  • Deliveries normally occur between 8am and 5pm, Monday to Friday except Bank Holidays.
  • Unless otherwise stated, all deliveries will be made to the kerbside and, dependant on your order, access may be required for an articulated lorry with crane off load. Please advise our customer services advisor of any access restrictions when they contact you to confirm your delivery date, otherwise additional delivery charges may be payable.
  • clearancepaving.co.uk delivers to all UK mainland addresses. There is, however, an extra charge for deliveries to the Isle of Wight, Isle of Man and Isle of Scilly. clearancepaving.co.uk does not deliver to Northern Ireland, the Channel Islands and the Scottish Islands.
  • Delivery to an address other than your billing address is possible. Please ensure you complete the separate delivery address details when placing your order. We do not deliver items to multiple addresses.
  • When we contact you to arrange delivery please confirm the product order details, delivery address details, contact name and a day-time telephone number for the person receiving the delivery on the agreed day
  • Ensure the area the products are to be unloaded onto is flat and strong enough to take the total weight of product being delivered – up to 1.3 tonnes per pack. We will not stack pallets unless requested as this may cause damage to the product.
  • Please advise the customer services adviser of any constraints which may restrict access to your address for our delivery vehicles.

3. Payment

You can pay for your order online using the secure Sagepay facility on clearancepaving.co.uk. 

4. Returns

Here at clearancepaving.co.uk we always strive to ensure that you receive exactly what you are looking for and hope that you would recommend us to your friends and family.

However, we recognise that sometimes you find that the product you have ordered from us isn't exactly what you expected.

In these instances we are happy to accept returns within 7 working days of receipt - for more information on our policy visit our Frequently Asked Questions section or click here.
 

Secure online transactions with Clearance Paving