Whether this is your first time buying paving online or your 100th we want to make your shopping experience as easy as possible. Below, we've provided some useful information about buying from us.
1. Finding your product
We've organised our online catalogue into product types so that you can browse each range or go straight to what you're looking for. You can also use our site search to find specific types of paving slabs, stones or landscaping products, with the ability to organise your search matches in price order.
We have a wide range of products available online but we are constantly receiving new products, so if you can't find what you're looking for please call our Customer Services team on 0345 60 42 084, and we will check what we are scheduled to receive.
All products are shown with delivery included provided you enter your postcode on the homepage.
Delivery Service Terms
- We will endeavour to deliver your order within 7 working days.
- You will be contacted by email or text message within one working day of placing your order on clearancepaving.co.uk to suggest a delivery date. If the date provided is unsuitable, please contact us as soon as possible with a suggested alternative.
- Deliveries normally occur between 8am and 5pm, Monday to Friday except Bank Holidays.
- Unless otherwise stated, all deliveries will be made to the kerbside and, dependant on your order, access may be required for an articulated lorry with crane off load. Please advise our customer services advisor of any access restrictions when they contact you to confirm your delivery date, otherwise additional delivery charges may be payable.
- Delivery to an address other than your billing address is possible. Please ensure you complete the separate delivery address details when placing your order. We do not deliver items to multiple addresses.
- Ensure the area the products are to be unloaded onto is flat and strong enough to take the total weight of product being delivered – up to 1.3 tonnes per pack. We will not stack pallets unless requested as this may cause damage to the product.
- Please advise the customer services adviser of any constraints which may restrict access to your address for our delivery vehicles.
You can pay for your order online using either the secure Sagepay or PayPal facilities on clearancepaving.co.uk.
Here at clearancepaving.co.uk we always strive to ensure that you receive exactly what you are looking for and hope that you would recommend us to your friends and family.
However, we recognise that sometimes you find that the product you have ordered from us isn't exactly what you expected.
In these instances we are happy to accept returns within 7 working days of receipt - for more information on our policy visit our Frequently Asked Questions section or click here.